Delivery delays can occasionally occur. Due to COVID-19 delivery times may take longer than expected. 

 

Shipment to P.O. Box and R.P.O Box addresses

*We deliver to P.O. Box and R.P.O Box addresses. These addresses however can only receive deliveries from Canada Post, whose services have been highly affected by COVID-19.

Store pick-up

Store pick-up is available at the following locations:

 

One Piece A Day Head Office (Lawrence/Avenue)

443 St. Germain Ave.

Toronto, Ontario

M5M 1W9

Canada

Jane St. pick-up (Annette/Jane)

375 Jane St.

Toronto, Ontario

M6S 3Z3

Canada

Store pick-up orders are typically ready within 2-5 business days unless your order includes allbambu or Birch Babe products which may require 10-15 business days.

Express pick-up can be arranged upon request. Contact us at info@onepieceaday.ca

An email will be sent when your order is ready, including details on pick-up location and hours. Your order confirmation and ID will be needed for pickup.

Store opening hours: Monday - Friday 10:00 - 18:00 excluding Ontario Statutory Holidays.

Shipment confirmation

 

You will receive a shipment confirmation email once your order has shipped. Orders within the GTA may arrive on the same day as the confirmation email.

All standard shipping deliveries within Canada via Canada post are untracked. Should you require tracking, please contact us at info@onepieceaday.ca, and we will make special arrangements.

Customs, Duties and Taxes

OnePieceADay is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

OnePieceADay is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Customer Support

Due to COVID-19, all customer support staff are working remotely, and responses maybe delayed, but you can expect to hear from us within 24 hours.

International Shipping Policy

 

Our website is currently unable to process orders outside of Canada. If you are based outside of Canada and our products, please contact us at info@onepieceaday.ca

Return Policy

 

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

RETURN POLICY

SHOP

 

SHIPPING POLICY

Thank you for visiting and shopping at OnePieceADay. Following are the terms and conditions that constitute our Shipping Policy.

*Shipping policies are subject to change from time to time, but will not affect processed orders.

Domestic Shipping Policy

Shipment processing time

 

All Standard orders are processed within 2-3 business days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

Business days are Monday-Friday, excluding Ontario Statutory Holidays.

Download on iPhone or Android

Join to get updates and exclusive content

  • Instagram
  • Facebook
  • Twitter

443 St. Germain Ave.

Toronto, Ontario

M5M 1W9

Canada

We are located in North York, just off of Avenue Rd.

Copyright ©2020 One Piece A Day. All rights reserved.